Privacy Policy – Muzziball
Last updated: 26 July 2026
Muzziball AS respects your privacy and is committed to protecting personal data. This Privacy Policy explains how information is handled when you use the Muzziball mobile application (“Muzziball App”) and related Muzziball services.
1. Who we are
Muzziball AS is a Norwegian company developing interactive sensory technology for use in educational, healthcare, care and artistic settings.
Company: Muzziball AS
Organisation number: 930 935 980
Country: Norway
Website: www.muzziball.no
For questions regarding privacy or data protection, please contact us through the contact information provided on our website.
2. The Muzziball App
The Muzziball App is used to connect to and control Muzziball devices, including selecting and managing interactive experiences involving sound, light, movement and vibration.
The Muzziball system is designed to minimise the collection of personal data.
3. Information we collect
The Muzziball App does not require users to provide personal information such as name, age, address or other identifying information in order to interact with a Muzziball device, unless explicitly required for a specific service or account functionality.
The system may process technical information necessary for operation, such as:
* Device and app information
* Connection status and technical diagnostics
* App version and software information
* Muzziball device identifiers
* Usage and performance information necessary to maintain and improve the service
Where usage information is collected, Muzziball aims to ensure that it is not directly linked to an identifiable end user unless this is necessary for providing a specific service and the user has been appropriately informed.
4. Bluetooth and device connectivity
The Muzziball App may use Bluetooth or other wireless connectivity to communicate with Muzziball devices.
Permissions related to Bluetooth or nearby devices are used solely to discover, connect to and communicate with Muzziball hardware and to provide the functionality of the Muzziball system.
5. Children and vulnerable users
Muzziball products may be used in educational, healthcare and care environments, including settings involving children or vulnerable individuals.
The Muzziball system is designed so that interacting with the physical Muzziball device does not require the end user to create an individual account or provide personal identifying information.
Where Muzziball technology is used by an organisation such as a school, healthcare provider or care institution, that organisation may have its own privacy and data-protection responsibilities.
6. How information is used
Information processed through the Muzziball App may be used to:
* Provide and operate the Muzziball service
* Connect the app with Muzziball devices
* Maintain functionality and reliability
* Diagnose technical problems
* Improve product performance and user experience
* Maintain security
* Comply with applicable legal obligations
Muzziball does not sell users’ personal information.
7. Data sharing
Muzziball does not share personal data with third parties for advertising purposes.
Information may be processed by technical service providers where this is necessary to operate, maintain or secure the Muzziball service. Where applicable, such processing is subject to appropriate data-protection agreements and safeguards.
Information may also be disclosed where required by applicable law.
8. Data security
Muzziball takes reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration or disclosure.
9. Data retention
Information is retained only for as long as necessary for the purposes for which it was collected or as required by applicable law.
10. Your rights
Where Muzziball processes personal data about you, you may have rights under the EU/EEA General Data Protection Regulation (GDPR), including the right to:
* Request access to your personal data
* Request correction of inaccurate information
* Request deletion of personal data
* Request restriction of processing
* Object to certain processing
* Request data portability where applicable
You may also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).
11. Changes to this Privacy Policy
This Privacy Policy may be updated when the Muzziball App, our services or applicable legal requirements change.
The current version will always be published on the Muzziball website.
12. Contact
If you have questions about this Privacy Policy or how Muzziball handles personal data, please contact:
Muzziball AS
Organisation number: 930 935 980
Norway
www.muzziball.no